At Kira Erasers, we aim to deliver your office supplies quickly and reliably. Please read our shipping guidelines below:
1. Order Processing Time
- Orders are processed within 1–2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
2. Delivery Time
- Standard delivery time is 3–7 business days, depending on your location.
- Remote or rural areas may take up to 10 business days for delivery.
- You will be notified via phone or email once your order is out for delivery.
3. Shipping Method
- All deliveries are handled by our trusted courier partners.
- We only offer Cash on Delivery (COD) payment method. Customers are required to pay the full amount in cash at the time of delivery.
4. Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout before you confirm your order.
- Occasionally, we may offer free shipping promotions, which will be clearly communicated on our website or through promotions.
5. Delivery Issues
- If you are not available at the time of delivery, the courier may attempt re-delivery or contact you to reschedule.
- Please ensure your shipping details are accurate to avoid delays or failed deliveries.
6. Damaged or Incorrect Orders
- If your order arrives damaged, defective, or incorrect, please notify us within 7 days of delivery at 📧 [email protected].
- Such cases will be handled under our Return & Refund Policy.
7. Contact Us
For any shipping-related questions or concerns, please reach us at:
📧 [email protected]